FAQ


What types of payment methods do you accept?

Currently we are only accepting payments through PayPal.

Can I use this for commercial use?

Yes. Any store bought content is allowed to be used in commercial use. If you require more details please read terms of service.

What does ‘Royalty Free’ mean?

Royalty free refers to the right to use copyrighted material without the need to pay royalties or a license fee for each time you use the copyrighted material. So if you buy it once then you can use as many times as you want without paying each time.

Why would I need an extended license?

An extended license allows the ability to resell an item bought in the form of a product (e.g. merchandising). This type of license can either have a time limit (e.g. a year) or a unit limit (e.g. 10,000 t-shirts). If you are looking for this type of license then please contact me with specific details.

How will I receive my files?

You will receive an email with a link to the file of your purchased item. If you haven’t received an email after 24 hours go to the contact me page and I will either resend the email or send you the files directly.

What type of file formats will I receive?

All artwork will be available in EPS10, PNG and JPEG versions unless otherwise specified. The graphic(s) in a .png file come on a transparent background, the graphic(s) in a .jpg file come on a white background and the .EPS10 files is editable, so who can place have any background you wish.

Can I obtain a replacement for any previous purchases?

We realise that life happens and files may get deleted or lost; if you have purchased an item before from us and require a replacement copy, just contact me.

I have a problem that the FAQ’s haven’t covered?

Use the contact page and be as detailed as you can and we will try and help.

What does vector graphic mean?

There are two types of graphics, raster and vector. Put simply if an image or graphic is vector it can scale to any size without the loss of quality. However you need a piece of vector editing software such as Adobe Illustrator or Inkscape to edit and resize the art. Raster is pixel based e.g. a photograph and when resized quality is lost.