Any questions you may have should be answered below.
However if you aren’t able to find an answer to your question please click the link below and send us a message, we will do our best to get back to you within 24 hours.
What types of payment methods do you accept?
Currently we are only accepting payments through PayPal.
Can I use this for commercial use?
Yes. Any store bought content is allowed to be used for commercial use. If you require more details please read our terms of service.
What does ‘Royalty Free’ mean?
Royalty free refers to the right to use copyrighted materials without further payment or a license fee for each time the copyrighted materials are used. So if you purchase an asset from ‘asset-island.com’ you can use it as many times without paying each time (as long as each time still follows are terms of service).
Why would I need an extended license?
An extended license allows the ability to resell an item bought in the form of a product (I.e. merchandising). This type of license can either have a time limit or a unit limit. If you need an extended license please contact me for more details.
How will I receive my files?
You will receive an email with a link to the purchased file. If you have any problems receiving the email please contact me and I will resend the email or send you the files manually.
What type of file formats will I receive?
All artwork will be available in ESP10, PNG and JPEG unless stated otherwise. The ESP10 files are vector and are editable with vector editing software.
Can I obtain a replacement for any previous purchases?
We realise technical problems can happen, if files get deleted or lost just contact us and we can give you another copy of your already purchased files.
What does vector graphic mean?
There are 2 types of graphics vector and raster. Vector graphics are scaleable in size and raster are pixel based. As long as you have a piece of vector editing software (Illustrator or Inkscape) you can edit and change the files.
I have a problem that the FAQ’s haven’t answered?
Use the contact page to let us know if you have any other questions and we will do our best to get back to you within 48 hours.